Question 1

Billing Production Management

Accepted Answer

- Generate periodic and annual bills - Manage accounting of bills for various types of charges - Export files to any format and printing service - Manage city tax rates - Historical rates - Discounts table - Names of city tax rates - Internal areas table

Question 2

Data Update Management

Accepted Answer

- Interest calculation - Input of vouchers - Voucher management - Import payment files - Interest and linkage differentials - Retroactive changes to assets

Question 3

Payment Method Management

Accepted Answer

- By credit card, standing order or check; via postal bank or over the Internet; cash and cash management.   All credit card transactions are securely processed by CreditGuard, according to the PCI DSS Level 1 standard.

Question 4

Payment and Charge Management

Accepted Answer

- Transfers between accounts/branches - Return of standing orders - Return of checks that have been cancelled - Modification/cancellation of payment data - Automatic/manual remittance of standing orders - Deductions from salaries - Standing orders by credit card - Asset transfer - Offset of debts

Question 5

Payment Table Management

Accepted Answer

- Charge types table - Creating groups of students/residents - Classifications - Institutions for standing orders - Budget items - Bank and bank branch table - Index data - Foreign currency exchange rates - Collection site - Asset types - Notification management - Bank accounts - Charge groups

Question 6

Reports and Queries

Accepted Answer

- Account status report - Payment orders and receipts - Different types of financial reports - Management of standing orders and postdated checks - Built-in connectivity to accounting systems

Question 7

Service Programs Management

Accepted Answer

- Create payee - Create assets - Connectivity to auxiliary systems - Archive - User authorization management - Display of historical actions - Definition of parameters - Connection to ATM applications - Automatic backup management

Question 8

Education

Accepted Answer

The system manages educational institutions, schools and kindergartens, including infrastructures and their interconnectivity. The system supports loading data and comparing it to the data of the Ministry of the Interior.

Question 9

Management of Day Care Centers and Kindergartens

Accepted Answer

- Registration and reports - Discounts based on income tables - Children tariffs rate - Transition between years - Retroactive changes - Monthly closing

Question 10

Educational Institution Management

Accepted Answer

- Registration for educational institutions - Classroom infrastructure, trends and tracks - Transition between classes - External student management

Question 11

Water and Sewage Management

Accepted Answer

This is a fully integrated module that manages reading of the water meters in the local authority, including complete handling of all processes, from deployment of the municipal infrastructure (primary meters, secondary meters, etc.) and recording the meter data to generating automatic charge orders.

Question 12

Input of Meter Reading Data

Accepted Answer

- Computer-based metering and generation of reports along the meter-reading route - Input of data based on advanced technological platforms, including, among other things, interfaces to handheld terminals and transmission of readings directly to the data server center - Built-in reports and queries

Question 13

Data Infrastructure Management

Accepted Answer

- Management of water rates based on different levels and classifications - Display, management, control and recording of historical rates - Infrastructure of parameters for defining rates - Monitoring and handling based on meter status - Update of meter data - Management and follow up of meter replacement

Question 14

Population Management

Accepted Answer

A series of programs for management of all population data in the local authority – from creating the data for each household and resident to segmentation of detailed data for any need.   - Create and update household data - Create data for assets owned by each household - Manage household infrastructure data for municipal billing systems - Built-in interfaces to the Ministry of the Interior systems - Introduce and update data from external databases and make comparisons - Manage requests for discounts - Automatic notification system for managing and monitoring requests - Scanning and archiving of various types of documents and approvals into household file

Collection System Master

Collection and Population - Management System

Collection / Revenue Management

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