EPR Group includes EPR Systems USA Inc., which provides records management and BI (Business Intelligence) solutions to U.S. clients, e.g. fire departments and EMS (Emergency Medical Services). EPRGroup is committed to providing smart and cutting-edge technology and maintaining an outstanding staff with a strong service orientation that is customer centric. This corporate philosophy has made EPR Group the leader in its field.
EPR Group Technology
Microsoft development environment based on SQL Server database - This development environment is flexible, guarantees a user-friendly interface and makes it possible to tailor the products to the unique needs of each customer.
Available for use with the new cloud computing infrastructure - This work environment enables remote work from any location with an Internet connection and guarantees ongoing maintenance of the database, complete online backups and information security according to international standards.
The People of EPR Group
Dozens of specially trained professional employees, including in its online support center, offer a supportive approach and are highly dedicated to satisfying clients' needs. Some of them have even previously worked at local authorities (e.g. as finance managers or bookkeepers).
Personal relationships with customers as part of the group's corporate ethos, which places clients at the forefront of any professional activity.
These ensure that EPR Group's team has in-depth understanding of the customer’s needs. Adding this to a highly service orientated organization, it is therefore no surprise that EPR Group offers its customers solutions that fit them perfectly.
Maintaining 1st Class Quality at EPR Group
In recent years, there is a growing consciousness of the need to secure the authority’s information and protect it from malicious elements trying to hack in and make use of your data. Many changes have taken place in favor of the responsibility for, and protection of your information with the amendment of the Privacy Protection Act in May 2018. EPR was prepared for these changes in advance, as the company provides services under the most stringent conditions to hospitals and other medical organizations across the United States.
International standards attesting to the highest level of information security:
ISO 9001 – Quality Management at EPR Systems, especially in the service field.
ISO 27001 – Establishment, management, and maintenance of the data security at EPR Systems.
ISO 27799 – Management and data security in the healthcare systems of EPR servers.
HIPAA Statement – Management and protection of medical information and of all related actions on the EPR servers.
And, of course, compliance with the Privacy Protection Act and its amendment, including:
1. Guidance on compliance with the Privacy Protection Act, provided by attorney Dan Hay.
2. Meeting the highest levels of security for all the organization’s servers.
3. Conducting a risk survey, and penetration tests performed by a leading security company.
4. CISO certification for EPR’s systems.
You are in safe hands with EPR Systems.
EPR Group began its activities in 2000, when EPR Systems Ltd. was established as a software company that specializes in the development and integration of systems designed specifically for local authorities.